Why Reviews.io Might Be Overkill for Your Needs
Reviews.io is powerful for enterprise review management, but many Shopify merchants need focused feedback collection, not complex review orchestration. Here's why simpler is often better.
Complex setup and configuration
Expensive pricing structure
Overkill for simple feedback collection
Limited Shopify-specific optimization
Heavy focus on reviews vs feedback
Track Feedbacks: Focused on What Matters
While Reviews.io handles complex enterprise review needs, Track Feedbacks focuses on what most Shopify merchants actually need: actionable customer feedback that drives business growth.
Focused on Feedback, Not Just Reviews
Designed for comprehensive customer insights, not just review collection
high impactShopify-First Approach
Built specifically for Shopify merchants vs generic multi-platform tool
high impactSimple Setup
5-minute setup vs hours of configuration with Reviews.io
medium impactBetter Value
60% more affordable for equivalent features
high impactCore Features
| Feature | Track Feedbacks | Reviews.io |
|---|---|---|
Post-Purchase SurveysCritical Collect feedback immediately after purchase Our advantage: Dedicated post-purchase survey flows | Full Support | Limited Support |
Integrations
| Feature | Track Feedbacks | Reviews.io |
|---|---|---|
Shopify OptimizationCritical Platform-specific features and integrations Our advantage: Built for Shopify merchants specifically | Full Support | Limited Support |
Focused Features, Better Value
Get exactly what you need for Shopify feedback collection at 60% less cost
Professional Plan
What's included:
- Unlimited surveys
- Advanced analytics
- Shopify integration
- Email automation
Starter Plan
What's included:
- Basic review collection
- Standard reporting
- Limited integrations
Limitations:
- Review-focused only
- Complex setup required
When to Choose Each Solution
Frequently Asked Questions
Everything you need to know about choosing Track Feedbacks over Reviews.io
Track Feedbacks is focused specifically on customer feedback and surveys for Shopify stores, while Reviews.io is primarily a review management platform. We offer simpler setup, better Shopify integration, and more affordable pricing for feedback collection needs.
Yes! If you're using Reviews.io primarily for customer feedback rather than complex review management, Track Feedbacks offers a more focused, cost-effective solution with better Shopify-specific features.
Most merchants save 60% or more on their monthly costs. Our Professional plan at $19/month includes advanced feedback features that would cost $49+ with Reviews.io's comparable plan.
Track Feedbacks specializes in comprehensive customer feedback collection, including satisfaction surveys, NPS, and post-purchase insights. For dedicated review management, Reviews.io remains strong, but for feedback-focused needs, we're the better choice.
Setup takes just 2 minutes through the Shopify App Store versus hours of configuration typically required for Reviews.io. Our Shopify-first approach means everything works automatically with your store data.