Why Shopify Merchants Are Leaving UserLoop
While UserLoop offers basic feedback collection, Shopify merchants need more than generic surveys. They need platform-specific features, better integration, and affordable pricing.
Limited Shopify-specific features
Basic analytics and reporting
No advanced survey logic
Limited customization options
Higher pricing for premium features
No native app store presence
Track Feedbacks: Built for Shopify Success
We've designed every feature specifically for Shopify merchants, from native app integration to advanced survey logic that works with your store data.
Native Shopify Integration
Built specifically for Shopify with deep platform integration, unlike UserLoop's generic approach
high impactAdvanced Survey Logic
Conditional branching, skip logic, and dynamic questions based on order data
high impactReal-time Analytics
Live dashboard with actionable insights vs UserLoop's basic reporting
medium impactBetter Pricing
40% more affordable with more features included in base plan
high impactIntegrations
| Feature | Track Feedbacks | UserLoop |
|---|---|---|
Native Shopify IntegrationCritical Direct integration with Shopify's APIs and data Our advantage: Built for Shopify from the ground up | Full Support | Limited Support |
Email Marketing IntegrationImportant Integration with major email platforms Our advantage: More platforms supported | Full Support | Limited Support |
Core Features
| Feature | Track Feedbacks | UserLoop |
|---|---|---|
Conditional Survey LogicImportant Dynamic questions based on customer data and responses Our advantage: Advanced branching and skip logic | Full Support | Not Available |
Analytics & Reporting
| Feature | Track Feedbacks | UserLoop |
|---|---|---|
Real-time DashboardImportant Live analytics and reporting dashboard Our advantage: Real-time updates vs delayed reporting | Full Support | Limited Support |
Better Features, Better Pricing
Get more advanced features while saving 40% compared to UserLoop
Professional Plan
What's included:
- Up to 1,000 responses/month
- Advanced survey builder
- Real-time analytics
- Email integrations
- Shopify app store listing
Pro Plan
What's included:
- Up to 1,000 responses/month
- Basic survey builder
- Standard reporting
- Limited integrations
Limitations:
- No Shopify app store presence
- Basic analytics only
- Limited customization
Real Results from Switching
See how merchants improved their feedback collection after leaving UserLoop
“Track Feedbacks gave us everything UserLoop promised but actually delivered. The Shopify integration works flawlessly, and we're saving 40% monthly while getting better insights.”
Problems with UserLoop:
- Limited Shopify integration required custom development
- Basic analytics didn't provide actionable insights
- High pricing for advanced features
Results with Track Feedbacks:
Use Case:
Post-purchase feedback collection for product improvement
Frequently Asked Questions
Everything you need to know about switching from UserLoop
Track Feedbacks is built specifically for Shopify stores with native app integration, advanced survey features, and better pricing. UserLoop requires custom integration and lacks Shopify-specific features.
Yes! We offer free data migration from UserLoop including your survey templates, responses, and customer segments. Our support team handles the entire process.
Most merchants save 40-60% on their monthly costs while getting more features. Our Professional plan at $19/month includes features that cost $32+ with UserLoop.
Setup takes just 2 minutes through the Shopify App Store. No technical knowledge required - everything works automatically with your existing Shopify data.
Absolutely! We provide dedicated migration support, live chat, and 1:1 setup calls to ensure a smooth transition from UserLoop.